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How the Law Falls Behind: Digital Consumer Markets, Buy Now Pay Later, and Online Sports Betting

As buying credit and sports betting go digital, the law struggles to keep up

Adhithya Krishnan is the winner of the second annual Mathew Good Memorial Prize

Introduction

On any day in Vancouver, a second-year university student with little income, no credit history, and a part-time barista shift can complete two financial commitments before her espresso machine finishes its cycle. She can finance a bike she cannot afford by tapping a four-instalment plan at a digital checkout, and she can stake the equivalent of her next paycheque on a single in-play wager pushed to her phone by a betting application that learned her preferences from her last session. Neither transaction triggers a hard credit check and neither prompts a meaningful pause. Neither is mediated by a human professional or a regulator with the authority to intervene at the moment of harm. By the end of the week, she may be servicing three overlapping Buy Now, Pay Later (BNPL) plans and chasing losses on a betting platform whose user interface has been engineered to keep her staking money she does not have. The screen on which all of this unfolds is the market itself, and it has been designed in ways that the law has not yet learned to adequately regulate.

Canadian law, including the law of British Columbia, treats these two products as belonging to entirely separate regulatory worlds. BNPL credit is governed, to the extent it is governed at all, by a patchwork of provincial consumer protection statutes such as the Business Practices and Consumer Protection Act (BPCPA) and partial federal oversight through the Financial Consumer Agency of Canada (FCAC). Online sports betting falls under a Criminal Code exemption introduced by Bill C-218 in 2021 and is licensed provincially through bodies such as the British Columbia Lottery Corporation (BCLC), which operates PlayNow.com, alongside the Ontario private market model administered by iGaming Ontario. That separation made sense when credit was extended through bank branches and when gambling required physical attendance at a licensed premise. The migration of both products to digital delivery has fundamentally reshaped them, erasing the structural differences on which the bifurcated regulatory architecture depended. What now matters in both markets is not whether the consumer is buying credit or placing a wager. It is the architecture of the screen on which she does so.

This submission is an essay about the law not keeping up in this domain. Both BNPL and online sports betting now generate revenue through an identical set of digital mechanics: frictionless onboarding that suppresses deliberation at the point of entry, repeated microtransactions whose individual magnitude appears trivial but whose cumulative exposure is significant, and interface design that systematically exploits behavioural biases to sustain engagement and spending. Neither the consumer credit regime nor the gambling oversight framework reaches the mechanism through which harm is delivered, which is the digital interface itself. The result is a regulatory blind spot that is itself a product of organizing regulation by product category in a market in which the method of distribution is the highest common denominator.

This paper argues that the distinction between “credit” and “gaming” is an artefact of a pre-digital market, that the law’s continued reliance on that distinction is the central reason it has fallen behind, and that the emergence of digitally mediated consumer harm demands a unified legislative response. The paper proposes that the federal Parliament of Canada enact a standalone “Vulnerable Markets and Consumers Act” (VMCA) anchored in the federal trade and commerce power. The VMCA would rest on four pillars: meaningful disclosure, friction by design, affordability and exposure checks, and platform responsibility. The contribution of this paper is twofold. First, it demonstrates that BNPL and online sports betting share three operational mechanics, drawing on empirical literature from behavioural economics and human-computer interaction studies. Second, it translates this convergence into a legislative architecture that regulates the digital interface as the common site of consumer harm.

The paper proceeds in three parts followed by a conclusion. Part I establishes the regulatory lag, beginning in British Columbia and broadening to the federal scheme, and identifies the shared mechanics of BNPL and online sports betting. Part II explains why the dominant statutory response, mandatory disclosure, has failed to keep up with the digital interface and why interface governance is the appropriate replacement. Part III translates the analysis into the VMCA’s legislative architecture, anticipates the most significant counterarguments, and addresses the constitutional foundation of this proposed statute.

Read Adhithya Krishnan's winning paper